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psychological safety

Crisis communication: lessons from Sully

crisis communication in Sully

Sully recounts one of the most remarkable aviation incidents of recent times: the ‘Miracle on the Hudson’. It also offers valuable insights on the importance of effective crisis communication. In January 2009, Captain Chesley ‘Sully’ Sullenberger III and First Officer Jeffrey Skiles were flying out of New York’s LaGuardia airport.… Read More »Crisis communication: lessons from Sully