Who’d have thought that ‘Management by Walking Around’ (MBWA) was actually ‘invented’ by US President Abraham Lincoln? MBWA reputedly originated at Hewlett Packard in the 1970s, and was brought to wider attention by management consultants like Tom Peters. But according to historian Stephen Oates, it really started when Lincoln began informally inspecting Union Army troops during the… Read More »Walking the job – lessons from Lincoln